Before contacting us, why not check out our help page.

For general enquires you can contact us via the contact form to the right, alternatively you can email:

Please use the comments field to enter as much detail as possible, including your order number, address and delivery address if different. If possible, please provide your Customer Order number in all correspondence.

Customer Services Opening Hours:

Monday to Friday 08:00 – 20:00

Saturday 09:00 – 18:00

Sunday 09:30 – 3.30.

Legal matters:

Business opportunities:

Alternatively you can write to us at: 5 Beechpark Avenue, Northenden, Manchester, M22 4BL

Send us a message


We're not around right now. But you can send us an email and we'll get back to you, asap.


©2017 by Ella Louella Limited - all models are over 18 Privacy Policy | Terms and Conditions | Terms of Use

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